Field Notes

Insights, inspiration and ideas. Observations on real-life challenges that our clients are facing and practical strategies to address them.

How to transform your team’s performance and engagement using game psychology

Anyone who plays popular computer games or has children that do, will confirm that they can be highly engaging to the point of being addictive – particularly the massively multiplayer online (MMO) games. If people can be so engaged with gaming, why can’t they be as engaged in the workplace? A simple analysis of game psychology shows that there are a number of concepts that can be adopted very easily.

Gerald Rosen

How to deliver complex messages – successfully!

I am sure we have all done it – you have a great idea, an important message or a brilliant product and you explain it to your audience of colleagues, team or customers. But they don’t get it! How can this be? Surely they could see how compelling this is. But they couldn’t. Many of us fall into the trap of being so enthused about our message that we go


Four ways to re-ignite your team

At an Executive Workshop I ran this week, I was asked by a senior manager for specific advice for motivating, delegating increasing team performance. This is a common request but he seemed particularly troubled. I asked him to tell me a little more about his team. “My team is made up of some significantly different personalities. They seem motivated by different things, their ability to do the job varies and


There is somebody out there talking about you

Whether you know it or not, like it or not, there is someone out there talking about you. They are not making things up – in fact they are only repeating what you have told them. The problem is, you may not have told them enough to create the right impression. Worse still, you may have told them something which is now way out of date but they are still


Important or Urgent – can you prioritise both?

Recently I was asked to help a senior team of dedicated professionals who provided a key advisory role to the board in a major multinational. They wanted to be even more effective as demands on their time increase, but were facing challenges. It is a familiar story. Their challenges are similar to the challenges many of us are experiencing in our work: too many emails; too many demands; feeling we

Inner game of tennis Andy Murray

Our Favourite Books on Inspiration: “The Inner Game of Tennis”

The Inner Game of Tennis – Timothy Gallwey At first glance, his book would seem to be suitable for tennis players but it so much more. Best-selling author Timothy Gallwey tackles the problem of how human beings interfere with their own ability to achieve and learn. Based on his own experience of taking part in competitive tennis matches, he suggests that every game has actually two parts – the outer