Field Notes

“We spend money on training but we don’t see any result – is it worth it?” This is a common reaction at senior level, particularly in times of uncertainty where every discretionary spend is under scrutiny. My response is: make it worth it. The purpose of training in talent development…

We often find ourselves working in matrix environments, working in virtual teams or simply trying to get something done by someone in another part of the business. This common aspect of our working lives has a common challenge: how to influence other people to help us or do something for…

Anyone who plays popular computer games or has children that do, will confirm that they can be highly engaging to the point of being addictive – particularly the massively multiplayer online (MMO) games. If people can be so engaged with gaming, why can’t they be as engaged in the workplace?…

I am sure we have all done it – you have a great idea, an important message or a brilliant product and you explain it to your audience of colleagues, team or customers. But they don’t get it! How can this be? Surely they could see how compelling this is.…

At an Executive Workshop I ran this week, I was asked by a senior manager for specific advice for motivating, delegating increasing team performance. This is a common request but he seemed particularly troubled. I asked him to tell me a little more about his team. “My team is made…

Whether you know it or not, like it or not, there is someone out there talking about you. They are not making things up – in fact they are only repeating what you have told them. The problem is, you may not have told them enough to create the right…

Recently I was asked to help a senior team of dedicated professionals who provided a key advisory role to the board in a major multinational. They wanted to be even more effective as demands on their time increase, but were facing challenges. It is a familiar story. Their challenges are…

THE INNER GAME OF TENNIS – Timothy Gallwey At first glance, his book would seem to be suitable for tennis players but it so much more. Best-selling author Timothy Gallwey tackles the problem of how human beings interfere with their own ability to achieve and learn. Based on his own…

The Wisdom of Teams – Jon R. Katzenbach If you’re seriously interested in diagnosing nonperforming teams and creating ones that perform, you’ll enjoy this book. This book is the result of research into why teams are important, what separates effective from ineffective teams, and how organizations can tap into the…