Working with teams
The team coach works closely with the leader and team to agree its purpose, clarify what it wants to achieve, understand key processes and team capabilities.
Our work together helps improve how they manage conflict, make decisions and monitor their own progress. Every team member needs to feel accountable for the overall success of the team.
We work with:
Senior teams
We work with critical teams at senior levels to help them achieve even better results, to be receptive to their stakeholders’ expectations and delivering value, build effective relationships with each other and understand the natural team dynamics that occur.
Our work enables them to understand their collective capability better, to be clear in how they communicate, encourage initiative, make timely decisions and execute effectively.
Teams in turnaround
We work with teams in challenging situations where results are not where they need to be or teams are not working well together, in spite of being very talented.
We help them refocus on results, rebuild trust, resolve conflict and take productive action that moves them forward as a team.
Cross cultural/functional teams
Many teams are now made up from different functions across a business, and may also be distributed around the world.
We help teams develop a common language of understanding and a way of working that is effective for that particular team.
Your journey
We use a practical, results-focused and rigorous process to transform teams from poorly coordinated and disconnected, to high performing, highly engaged and motivated.
Step one
Commissioning
Step two
Clarifying
Step three
Connecting
Step four
Co-creating
Step five
Core learning
Step six
Consultation
Step seven
Continuity
How we deliver:
Our methodology draws on the works of Professor Peter Hawkins, Ruth Wageman and Patrick Lencioni which have been proven to achieve significant results with senior teams.
“Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.”
– Patrick Lencioni, 2002
Options
Each assignment is customised to the team challenge we are addressing. Here are some of the enabling tools used to generate the results and outcomes the client is seeking.
- In-person or virtual team events from two-hour to one day events
- Individual interviews with team members and their stakeholders
- Team diagnostics at both the beginning and end of the project to help create action plans and measure progress
- Team profiling to understand how this team communicate, make decisions and resolve issues
- Virtual check-in accountability sessions to keep the team on track and keep communication flowing
- Leading-edge action planning tools that take account of all the preferences and styles of team members. This ensures the team sustain the skills, attitudes and behaviours that have significantly improved the performance of their team
- Robust feedback from the stakeholders gathered in a systematic manner throughout the process
- Facilitated meetings for mapping vision, strategic planning or organisational development
- Shadowing the team and playing back observed behaviours, reviewing what is enabling and disabling them collectively
Recent Team Programmes
- Supporting a European team of engineeers shift from being “singular heros” to operating as a cohesive and strategic senior leadership team
- Coaching a good senior global team to being a world-class team in their organisation
- Coaching a highly reactive SLT to balance their tactical responsiveness with clear strategic planning and building the bench below them
- Working with a global SLT who needed to unite their Indian, European and American teams and cultivate common goals and a cross-collaborative culture across all three continents
- Coaching a European team who had been under-performing due to lack of team discipline
- Facilitating a global “Dragon’s Den” for teams of cross-functional, cross-cultural scientists
- Coaching a board which needed to resolve conflict within the team and model the behaviours that would move their organisation forward
Client successes:
At Pure Potential, we firmly believe that our clients are at the heart of everything that we do. Of course there are similarities between the work that we do with individuals, teams and organisations, but every challenge is unique and the best way we can give an understanding of what these are, and how we have met those challenges, is to share some of our many success stories….
Read All
The new stretching targets were exceeded in the first year through a significant, top-down cultural change led by this executive team which became a model centre of excellence for the global organisation.
Quarterly revenue and margins significantly increased; a more disciplined, organised and focussed team that was more respected internally and externally.
The highly experienced functional leaders became a highly collaborative, re-energised and empowered executive team, rather than working in silos as they had previously. The business returned to growth.
You leave the team in a much stronger state than when you joined us...
Having you participate in the Team has really been very valuable. Having an impartial referee who has the right level of “presence” and gravitas calling out where things are working well as well as challenging us has enabled us to take our weaknesses onboard rather than skipping over the issues and not addressing it. Thank you for your tenacity and sticking to the challenging task in hand – you leave the team in a much stronger state than when you joined us – Thank You !!
Andy Lawrence, Head of Production Services
Maersk
A huge improvement in the team motivation and business results.
Olwyn gave us honest feedback, came with clear ideas and she had a fantastic approach. We made good progress on my side and on my team’s side. I had a much better relationship with my team, detecting tensions and I have been able to reorganize the right way. A huge improvement in the team motivation and business results.
Ricardo Labarga Garcia, General Manager
Dell Spain
...galvanize my management team around our vision and set a clear mission for the business
“My coaching engagement with Olwyn provided me with an opportunity to step away from the business periodically and discuss both my personal and business agenda to drive improvement in the strategy. A good example of her value to us was a workshop that she facilitated to galvanize my management team around our vision and set a clear mission for the business and this was very well done.”
Adam Bangle, Vice President Worldwide
EMC
What really worked well with Olwyn was the team building planning
What really worked well with Olwyn was the team building planning; the Feedback process model; the First 90 days planning for their new teams; Olwyn is a good sounding board for real-time team management planning; Building high performance teams; Personal coaching on management style and career development.
Scott Dodds, Chief Marketing Officer
Microsoft UK
She is an expert when it comes to the principles of leadership
Olwyn became my executive coach when I was promoted to SVP Corporate Sales & Marketing at Panduit. I was a newly appointed member of the Executive Leadership team reporting into the CEO. Olwyn was instrumental in supporting the development of my team and organization. She helped me to become a very effective leader. The end result was a highly performing team that made significant impact to the overall business results. The CEO was amazed in my transformation and that is down to Olwyn. She has a very clever insight into determining your development needs and assisting you to improve them. She is extremely professional and has great experience of working with many senior executives and she is an expert when it comes to the principles of leadership. The time I spent with Olwyn was incredibly valuable and at the same time very enjoyable. I cannot recommend her highly enough.
Steve Luczkiw, Senior Vice President, Corporate Sales & Marketing
Panduit